Delivery Policy & Options

Delivery Policy

Mainland UK

There is a minimum packing and delivery charge of £5.00 for all orders within mainland UK.  This is a tracked 3-5 day service

For a Next (working) Day Service this charge increases to £8.50

For heavier items and those of higher value the charge will be £10 and will be despatched using a courier who will deliver next working day before 4pm.

All items are despatched via a courier service and must be signed for. 

Although we endeavour to despatch all items before 3pm on the working day the order is received.   All of our postage options are marked delivery for the next working day  before 6pm however occassionally, due to circumstances beyong our control, orders can take slightly longer to arrive.  Because of this we advise you to leave at least 3 days for delivery and processing.  If you are worried about  your delivery, please give us a call on 0845 2301210 or email christina@finishingtouchesgroup.com and we will be happy to help.

If you would like to discuss cheaper delivery options, please call or email christina@finishingtouchesgroup.com.   We are able to send goods out untracked, however, when choosing this option you take full responsibility for the parcel once it leaves our warehouse and no refunds will be made in the event of damage or loss.

Overseas Charges

Delivery outside the UK is possible and usually arrives within 3-5 working days.  Please contact christina@finishingtouchesgroup.com for a quote.  We will get in touch to discuss the best method for delivery for your area.

As a rough guide expect to pay on a tracked courier service approx:-

£20 for Europe - International Signed For
£40 for Rest of the World Delivery

Please note:  Finishing Touches are not liable for any customs charges made in the recipients countries.  The customer is completely responsible for these charges.